Call Blocking

How Do I Block a Number with Robo Shield?

There are a couple of ways to block a number, using our Robo Shield app.

You can go to the Block List view and manually enter a number by tapping on the plus icon located in the lower right corner of the screen. There will be a pop-up dialog where the user can enter a 10-digit number and select ‘Add number’ which will add the number to their block list.

OR

You can go the Activity view and tap (or long press) on the number you'd like to block.   There will be a pop-up screen where you can select the Block option.

Why is Robo Shield NOT Blocking Calls?

Does the number you want blocked appear in the Block List view of the app? If it does not, you will need to add it by manually entering it in.

NOTE: Please make sure that any security apps you may have installed are set to exclude Robo Shield. Examples of those types of apps are firewalls, task killer, anti-virus apps, and any app that is attempting to perform an action when calls come in.

How Do I Unblock a Number with Robo Shield?

To unblock a number from the Activity List view tap (or long press on the number) you would like to unblock. Then, select the unblock option.

You may also unblock a number from the Block List view by tapping (or  long pressing) on the number, and then selecting the ‘Remove’ option.

NOTE: Once a number is unblocked, that number can now get through on your mobile phone.

What is Scam Likely?

Scam Likely is the identification of an incoming call that our app has determined to likely be a scam call.

When I Block a Number, Will the Blocked Number Know that They have been Blocked?

When a blocked number attempts to call you, they do not receive any notification that indicates they have been blocked.