Power user tips

How to report and block numbers directly from the iOS native call log

1. Enter iOS settings and select “Phone”
Robo_Shield_Settings.png

2. In the “Phone” menu, select “SMS/Call Reporting”
Robo_Shield_Phone.png

3. In the “SMS/Call Reporting” menu, select “Robo Shield”
  Robo_Shield_SMS_Call_Reporting_2.png

4. When the permission prompt appears, select “Enable”
Robo_Shield_Enable_SMS_Call_Reporting.png

5. Exit “Settings” and navigate to your native iOS call log.  Select any number and slide left, then select “Report” option
Recent_Phone_numbers.png

6. A Robo Shield page will appear and you can report this call directly to the FTC.  By reporting numbers, you help increase awareness for spam numbers which will help reduce their chances of reaching other people.
Robo_Shield_Calls__1_.png

7. After you report a number, you will receive a notification to automatically block the number.
Robo_Shield_Block_this_caller__1_.png

How to look up number details on native iOS call log

1. Open the iOS native call log screen and click on the info button next to any numberRobo_Shield_More_Recents__1_.png 

2. Click “Share” in the number details screen
Robo_Shield_Share_Contact__1_.png

3. Select “More” option
Robo_Shield_More__1_.png

4. Click on the “Edit” option and then enable “Robo Shield” and click “Done”Robo_Shield_Apps.png   Robo_Shield_Apps_2.png   Robo_Shield_Apps_3.png

5. Go back to your native iOS call log and tap on the info icon next to any number and then select “Share” again.  This time you will see an icon for “Robo Shield” - select it.

Robo_Shield_Recents_2__1_.png   Robo_Shield_Share_Contact_2__1_.pngRobo_Shield_Single_contact__1_.png   

6. You can now quickly look up any number from your native call log.
Robo_Shield_final_image__1_.png

 

Was this article helpful?
10 out of 10 found this helpful